Boun Beans Privacy Policy

 

INTRODUCTION

 

Thank you for choosing Boun Beans! We value your custom and thank you for getting your coffee from us. We strive for excellence, and will always bring the best and highest graded coffee to the U.K to roast for you.

 

This Privacy Policy describes how your personal information is used when you visit or make a purchase from www.bounbeans.com (the “Site”).

 

PERSONAL INFORMATION

 

When you visit the Site, personal information about your device, including information about your web browser, IP address, time zone is made available to our website host. Additionally, as you browse the Site, information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site is made is shown to us. We refer to this automatically-collected information as “Device Information.”

 

Device Information is collected using the following technologies:

 

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

 

Additionally when you make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address in order for us to process the payment. Payment information is needed to make a purchase and is always encrypted, never stored by us on our computers, and specific payment details such as card numbers are never made viewable to us at all (). Other information collected from you include email address, and phone number.  We refer to this information as “Order Information.”

 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

 

YOUR RIGHTS

You may be aware that a new European Union law, called the General Data Protection Regulation or "GDPR" gives certain rights to individuals in relation to their personal data.

Consequently, you the user have certain rights that we will always uphold:

·       Right of Access - the right to be informed of and request access to the personal data we process about you;

·       Right to Rectification - the right to request that we amend or update your personal data where it is inaccurate or incomplete;

·       Right to Erasure - the right to request that we delete your personal data;

·       Right to Restrict - the right to request that we temporarily or permanently stop processing all or some of your personal data;

·       Right to Object -

o   the right, at any time, to object to us processing your personal data on grounds relating to your particular situation;

o   the right to object to your personal data being processed for direct marketing purposes;

·       Right to Data Portability - the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and

·       Right not to be subject to Automated Decision-making - the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

 

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

 

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to:

Communicate with you;

Screen our orders for potential risk or fraud; and

When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We never sell or share you information with outside agencies for purposes other than your relationship with Boun Beans and our products. We have a strict policy towards data protection and do not store customer details in files or write them paper and lave them in folders. Data is only printed for the purposes of  processing an order, any printed customer information not required for the purposes of processing an order is destroyed and disposed of in confidential waste.

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Stripe to power our online store--you can read more about how Stripe uses your Personal Information here:  https://www.stripe.com/gb/privacy.  Stripe are one of the worlds leading ecommerce shop hosts, with secure and encrypted payment systems resulting in safe payment solutions for customers.

We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a court subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

 

You can opt-out of marketing and emails by unsubscribing to the previous emails received, you can also email us at: info@bounbeans.com and request to opt out of marketing communications.

 

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:  http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

 

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@bounbeans.com or by mail using the details provided below:

 

  108 8 Shepherd Market, London, ENG, W1J 7QU, United Kingdom